An experience unlike any other! After an initial online request for information, Ken promptly responded and helped me set up an appointment for a visit and test drive. I brought my wife and kids and we all enjoyed driving several models and settled on a beautiful Ghibli. This has been 20 years in the making and a gift for my wife, who put her career on hold to follow me around the world while in the military. The welcome we all received was not what you would expect from a car dealership. Absolutely no pressure, yet completely professional and receptive to ...
Ken did an excellent job to make sure my needs was fully meet, the whole experience did not feel like a sales tactic it was like meeting up with a true professional.
Professional service and I felt I was taken care of from start to finish. Service speed was much faster than in the past. Overall great experience.
Great service...very friendly staff.....Greg was outstanding and very professional.. The waiting area was clean and neat...water ,coffee and drinks were provided...looking forward to my next visit.
Good valet service , good timing Staff was attentive, cordial and professional. The car was clean and deliver in a timely manner. Communication was at a 100
Great service friendly staff very patient and straight forward no hiden cost.i thought the process was gonna be long and difficult.but they made it wrk.
Great experience. No hard sales or pushing unwanted products. They had the sale paperwork ready for us when we got there and made it quick.
My car had a flat tire and i called Essence for help. My car was quickly picked up and the flat replaced.During the entire process Essence keep me informed. Thanks for uncomplicated my life.
I took my Alfa Romeo in for a required software update and state inspection. Greg took great care of me from the moment I got there, making sure I was comfortable and keeping me informed. Greg made some recommendations regarding my vehicle, but did not pressure me. He was very professional and listened to my concerns. Essence takes care of their customers!
John was friendly. Took care of the recall for my Stelvio. Quick and efficient service. Overall I found the environment very friendly and staff very courteous. Thank you
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